Return & Refund Policy
Thank you for shopping at theparlouredit.com.
We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.
1. Returns
You may return most new, unused items within 30 days of delivery for a refund or exchange.
To be eligible for a return:
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The item must be unused, in the same condition that you received it, and in its original packaging.
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You must provide a receipt or proof of purchase.
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Certain types of goods are non-returnable, including:
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Gift cards
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Downloadable digital products
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Personalized or custom-made items
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Items marked as “Final Sale”
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To initiate a return, please contact us at theparlouredit.com before sending your item back.
Unauthorized returns may not be accepted.
2. Return Shipping
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If the return is due to our error , we will cover the return shipping costs.
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If the return is for other reasons , the customer is responsible for the return shipping costs.
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We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or damaged packages during return transit.
3. Refunds
Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note:
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Shipping costs are non-refundable.
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If your refund is delayed, please first check with your bank or credit card company, as processing times may vary.
4. Exchanges
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, contact us at theparlouredit.com for further instructions.
5. Damaged or Defective Items
If you receive a defective or damaged item, please contact us within 7 days of delivery with your order number and photos of the issue. We will resolve the issue promptly.
6. Order Cancellations
Orders can be canceled within 12 hours of purchase. Once your order has been processed or shipped, it cannot be canceled.
7. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
📧info.theparlouredit.com
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